top of page
FAQ - Tips- Policies
Here you’ll find quick answers to our most common questions, along with the key policies that help us keep your experience smooth, relaxing, and stress-free. From booking and cancellations to what to expect during your visit, this page is designed to give you clear, simple guidance so you can enjoy every part of your time with us. If you ever need additional help, our team is always happy to assist.
Who is float therapy for?
Flotation therapy is for everyone who feels overwhelmed and tries to find a way for body and mind relaxation. It is safe for most people, and you can use it even during pregnancy.
You should avoid floating if you have some health conditions such as open wounds, gastroenteritis, epilepsy, low blood pressure, or kidney disease. If you have any of the listed conditions, always check with your health care provider if it is possible.
What to wear?
Some people feel more comfortable wearing a swimsuit as it provides a sense of familiarity and security. However, we recommend floating in the nude for the most immersive experience. This allows the water to envelop your entire body, eliminating any distractions from clothing.
Do I need to bring anything?
Just yourself. We provide towels, robes, earplugs, and everything else you may need for a float session.
What if I’m claustrophobic?
We offer an "open float" this is an open pool with no lid. You can float with the light on or have music playing. Our open float is large, and you will not feel enclosed. Open floats provide a great experience for first time floaters and experienced floaters looking for a change from the traditional float pod.
Is the water clean?
Absolutely. The highly sterile salt water is filtered three times between each float and is sanitized with hydrogen peroxide and UV light. Additionally, the Epsom salts in the water are a natural disinfectant. The water in a float tank is far cleaner than any swimming pool.
Do I need to do anything to prepare?
It is recommended not to shave or wax before. Eat a small meal at least an hour and a half before. Try to avoid caffeine before.
Can I float if I’m pregnant?
Yes. Pregnant women have used floating to relieve stress on their bodies for decades. There is even a special position you can float in that relieves all of the weight of the baby off of the mother’s body. If you are in your third trimester, or have any concerns, please consult with your physician before coming in.
How old do you need to be?
We ask that ages 8 to 12, have a parent/guardian present in the service room while floating. Ages 13 - 17 have a parent/guardian present in the building.
Is floating ‘legit’?
Absolutely! Floating has been around for over 60 years and has tons of published research to back it up. As with any research… the more the better!
Floating with locs?
While float tank water will not harm locs, you may find it difficult to fully rinse all of the salty water from your locs in the limited amount of shower time allowed post float. We suggest fully wetting your hair with fresh water before and after entering the tank. The reason for this is that locs soaked with fresh water will absorb less salt water during a float. This makes it easier to rinse salt water from locs after your float session.
Hair stylists commonly recommend floating a day or two before your next stylist visit so they can give locked hair a proper wash. A rinse of white vinegar is a common method to remove any remaining salt residue from locs.
Can I float after I color my hair?
Please wait 2 weeks after dyeing your hair to float. If the dye is set and doesn’t come off on a towel after showering, you are good to go!
Can I float with a new tattoo?
Waiting for the tattoo to heal is very important. Tattoo artist/floaters suggest waiting 4-6 weeks for it to heal to reduce any pain and fading or discoloration of your tattoo.
Still have questions about float therapy?
Give us a call. There are no silly questions when it comes to your wellness journey. We are here to help.
Tips for Float therapy
1. Don’t expect your first float to be perfect
Your mind might race or you may fidget. Totally normal!
By float #2 or #3, most clients drop into deep relaxation much faster.
2. Avoid caffeine 2–4 hours before
Stimulants make it harder to calm your mind.
3. Eat a light snack beforehand
Not too full, not too hungry, keeps your mind from distracting you.
4. Use the restroom before your session
A small interruption can pull you out of relaxation.
5. Get comfortable with positions
✔️ Arms above head
✔️ Hands at sides
✔️ Starfish
✔️ Using the neck float
Find what feels best.
6. Breathe deeply for the first 5 minutes
Slow, deep breaths help you “sink” into the calm quicker.
7. Use earplugs (and put them in properly)
It keeps water/salt out and helps reduce noise.
8. Don’t wipe your face with salty hands
Salt in your eyes stings!
9. Let your mind wander
The goal isn’t to “meditate perfectly.”
Just let thoughts come and go.
10. Plan to relax after your float
Your nervous system stays calm for hours.
Don’t rush back into chaos!
11. Wear water shoes
If you think you may be unsteady on your feet, bring water shoes.
POLICIES
Guest Timeliness & Cancellation policy:
We ask that you arrive at least 5 -10 minutes prior to your scheduled appointment time, the benefit to an enjoyable relaxing treatment. Arriving late will possibly interfere with your treatment time, so therefore the treatment may not be as effective or therapeutic for you. All appointments will end at their scheduled time so that the next guest will not be delayed. To schedule an appointment, it will require a credit/debit card to be reserved on file.
If you arrive 10 minutes after your scheduled appointment time you may lose your appointment. If you fail to call or notify the Spa at least 24 hours before cancelling or rescheduling your appointment you will be charged for the entire treatment/service.
You cannot float if any of the following applies to you:
• Have not showered thoroughly and still have oils, lotions, creams, makeup, mascara or other products on your body. (There is a private shower in every float suite.)
• Have had any type of hair color or dye treatment that transfers color when wet or use wax/oil in your hair/dreadlocks.
• Have used a spray tan or other chemical tanner on your skin within the past week.
• Have experienced vomiting or diarrhea within the past week.
• Have received chemotherapy within the past two weeks.
• Have a communicable or infectious skin condition, disorder, or disease.
• Are under the influence of alcohol or drugs.
• Have open sores or a new tattoo that has not fully healed.
• Have kidney disease/ diabetic, unless your diabetes is under medical control.
• Have a history of heart trouble, epilepsy, seizures or blackouts and have not received your doctor’s permission to use the flotation tank.
• If your are experiencing a menstrual period. Please reschedule.
• Have a condition which may be adversely affected by cutaneous absorption of magnesium.
• Are mobility limited or unable to get yourself into or out of the tank without assistance. (you may bring someone to assist you. To enter and exit you must have the ability to lift your leg at least 18 inches over the pod wall to get in and out)
• If you release bodily fluids, voluntarily or involuntarily, into the float tank.
Violation of these rules or any other action, voluntarily or involuntarily, that results in contamination of the float water may result in a cleaning and salt replacement fee of up to $1,000.
bottom of page